Michael O'Neal

Michael O'Neal

Senior Software Engineer

Fullstack / Systems / AI-Native

augmentedmike@gmail.com619-394-6221San Diego, Californiahttps://augmentedmike.com

Professional Summary

Senior software engineer with experience building scalable web applications, backend platforms, cloud infrastructure, and data-intensive systems. Most recently co-founded and built an AI-enabled healthcare platform automating insurance claims workflows using computer vision, desktop automation, and cloud inference systems. Experienced across TypeScript, Python, React/Next.js, AWS, CI/CD, distributed systems, and end-to-end product ownership from architecture through deployment.

Technical Skills

Languages & Core

React, Next.js, TypeScript, JS, Python, Node.js, Ruby/Rails, C#

Databases & Pipelines

PostgreSQL, MySQL, MongoDB, Redis, and large-scale ETL/data pipelines

AWS / IaC

AWS, Terraform, Docker, CI/CD pipelines, GitHub Actions, and Infrastructure as Code

Architecture

Distributed systems, backend architecture, scalability, and cloud-native application design

Selected Engineering Experience

Sr Fullstack/AI Engineer

2024 - Present

ClaimHawk

  • Integrated with legacy healthcare platforms including Dentrix and OpenDental to automate high-volume claims-processing tasks across desktop and cloud environments
  • Architected and implemented the fullstack platform from the ground up, including workflow orchestration, desktop automation pipelines, cloud infrastructure, and ML-powered document/action processing
  • Developed deterministic automation workflows integrating with legacy Windows healthcare software including Dentrix and OpenDental
  • Designed scalable backend systems and operational tooling for long-running workflow execution, task coordination, and human-in-the-loop processing
  • Led development across frontend, backend, infrastructure, and ML systems using TypeScript, Python, React/Next.js, AWS, Terraform, PyTorch, and CUDA
  • Trained and managed interns responsible for data collection, labeling, and transformation workflows supporting model and automation pipeline development

Principal ML Engineer

2020 – 2023

Tylt

  • Designed and built fullstack AI/ML platforms supporting data generation, model training, evaluation, inference, and operational deployment workflows
  • Developed internal tooling for dataset generation, labeling, transformation, evaluation, and model performance benchmarking across computer vision and ML systems
  • Built video-to-training-data pipelines used to extract, process, and structure large-scale action and image datasets for supervised and reinforcement learning workflows
  • Architected and deployed GPU-backed inference infrastructure for computer vision workloads, including model serving, batching, monitoring, deployment automation, and operational tooling
  • Implemented CI/CD and infrastructure-as-code workflows for reproducible ML training, evaluation, and inference environments across local and cloud infrastructure
  • Built and delivered medical imaging classification systems for radiology workflows supporting X-ray, CT, and PET scan analysis

Software Engineer → Team Lead

2016-2019

GEICO

  • Built and maintained high-throughput backend and internal fullstack applications supporting insurance claims, rating, and enterprise data workflows
  • Developed ETL systems, internal tooling, and backend services handling large transactional datasets across legacy and modernized platforms
  • Built ETL pipelines, automated validation systems, and atomic migration tooling supporting large-scale production database migrations with strict zero-data-loss requirements
  • Led a data transformation team responsible for backend processing systems, workflow tooling, and enterprise migration initiatives
  • Improved processing efficiency and reliability across business-critical systems supporting high-volume operational workloads
  • Trained and mentored offshore engineering teams during a large-scale organizational offshoring transition
  • Collaborated across engineering and business stakeholders to modernize internal operational tooling and processing workflows

Senior Software Engineer (Contractor)

2014-2015

Uber (via contract)

  • Joined a small engineering team during Uber’s hypergrowth phase to support migration of hundreds of PostgreSQL databases into a hybrid MySQL and schemaless architecture
  • Built ETL pipelines, automated validation tooling, and atomic migration workflows to support large-scale data migrations with zero data loss requirements
  • Developed backend tooling and migration automation to improve reliability, rollback safety, and operational visibility throughout the migration process
  • Collaborated directly with core engineering teams to support high-volume production infrastructure modernization efforts during rapid company scaling
  • Contributed across backend systems, data transformation workflows, testing infrastructure, and migration orchestration tooling

Featured Projects

helloam.bot

2025 - Present

AI Platform for Engineering, Support, Sales, & PM Coordination

  • Built a local-first AI platform for automating engineering, support, sales, and PM coordination tasks
  • Developed Kanban-driven task management, ticket routing, release-note generation, and Git-backed auditability features
  • Integrated with GitHub, Jira, Linear, Slack, and Zendesk to support cross-team automation and operational visibility
  • Built fullstack interfaces and backend services using React/Next.js, TypeScript, Python, and cloud/local inference integrations
  • Implemented persistent context storage, async task execution, and self-hosted deployment support

Education

California State University San Marcos

BS Computer Science

Focused on software engineering, distributed systems, algorithms, networking, and performance-oriented application development.

Employer Reference

“I've worked with Mike for over five years across multiple projects. He's a highly qualified engineer, but what sets him apart is how quickly he learns and understands new domains. As a product manager, when I bring him a feature or tool that needs to be built, the first thing he does is start asking the business questions alongside the engineering questions. That's rare — and it can't be quantified. When you have an engineer who's solid on engineering principles, can build and ship deliverables quickly, and also understands the business context behind every ask, that's what makes someone a unicorn in this field.”

— Ryan Bent, Signet Corp